Every Zoon piece is completely handmade and involves the time-tested craftsmanship of skilled artisans. Since we follow conscious design practice, every piece is made-to-order for you only once it's confirmed. Therefore, we offer exchange only in sizes.
-We do not accept exchange on custom sizing. In case the size ordered is required to be changed, we will provide alterations at no extra charge.
-The customer has to bear shipping costs for exchanging/altering an item.
-Products sold under promotions, sales or at a discounted price cannot be exchanged.